Terms of sale
By placing your order through the Who Gives A Crap personalisation website you agree to these terms and conditions, for the provision of Who Gives A Crap personalised products (hereafter all called “Product”). It is important you read these Terms of Sale carefully before ordering any Product(s) through the https://personalise.whogivesacrap.org/ as it governs Intervino’s relationship with you in relation to your order.
These Terms of Sale do not affect any of your rights applicable by law unless expressly excluded herein (to the extent permitted by law).
The terms of use of the website are set out in Schedule 1 of these Terms of Sale.
Intervino Limited, is a company registered in England and Wales (company number 05659462). Its registered office is at: The Griffin, Main Road, Plumtree, Nottinghamshire, NG12 5NB (“Intervino”). Its VAT number is 182708200.
The Promoter and Intervino are collectively referred to as “we” / “us”.
You can contact us by email at wedo@whogivesacrap.org
Orders can be placed via https://personalise.whogivesacrap.org/ in the following way. Once you are ready to make an order, and have placed the items in your shopping basket, you can then l check out. Your details will be processed by Intervino on a secure server. When your order has been processed, your order information will be passed to Intervino including your delivery address. It is your responsibility to ensure that your order is correct before submitting it to us. Unfortunately, once your order is placed, we can’t change it. But if you reach out to our Customer Service team, they’ll do their best to help you out. You should contact us via email at wedo@whogivesacrap.org. Our customer service team will respond to you directly via email.
We will send you a confirmatory email to acknowledge that your order has been successfully placed with information on the product that you have selected (“Confirmatory Email”). All orders are subject to acceptance by us. We are not obliged to accept your order and may, at our discretion, decline to accept your order in which case you will receive a full refund within 10 working days. On receipt of your order, we will check to make sure we are able to fulfil your order. Where we accept your order, we will confirm such order by sending you a second email ("Dispatch Email") confirming your order and dispatch of the Product(s) to the delivery address you have requested. This is sent out automatically by us to the email address you register with. By sending you the Dispatch Email and thereby confirming and accepting your order, the contract (“Contract”) between you and us is formed. You should check both the Confirmatory Email and Dispatch Email for accuracy and let us know by email immediately if there are any errors. If there are any problems with your order which we wish to query, you will be contacted by a representative from Intervino. Invoices shall be raised by Intervino and sent to you in an email.
We can only deliver Product(s) to addresses within the countries stipulated in clause 2.
Ownership and risk of the Product(s) will pass to you on delivery.
We will not be liable to the extent that any failure to deliver was caused by an Event Outside Our Control (defined below), or because you failed to provide adequate/accurate delivery instructions or any other instructions that are relevant to the supply of the Product(s).
These Terms of Sale do not affect any of your rights applicable by law unless expressly excluded herein (to the extent permitted by law).
1. Supplier details
The Promoter: Who Gives A Crap Limited is a company registered in the United Kingdom (company number 10334484) with its registered office at Who Gives A Crap Limited c/o MHA McIntyre Hudson, 6th Floor, 2 London Wall Place, London, EC2Y 5AU, UK (hereinafter “The Promoter”). The Promoter has engaged Intervino Limited to fulfil all orders placed on https://personalise.whogivesacrap.org/.The terms of use of the website are set out in Schedule 1 of these Terms of Sale.
Intervino Limited, is a company registered in England and Wales (company number 05659462). Its registered office is at: The Griffin, Main Road, Plumtree, Nottinghamshire, NG12 5NB (“Intervino”). Its VAT number is 182708200.
The Promoter and Intervino are collectively referred to as “we” / “us”.
You can contact us by email at wedo@whogivesacrap.org
2. Who can order from us?
To order products from Intervino and have your order fulfilled by us, you must be over 18 years of age. We can only ship to the United Kingdom.3. How your contract with us is formed
Please follow on screen prompts to place an order. Each order is an offer by you to order the Product(s) subject to these Terms of Sale.Orders can be placed via https://personalise.whogivesacrap.org/ in the following way. Once you are ready to make an order, and have placed the items in your shopping basket, you can then l check out. Your details will be processed by Intervino on a secure server. When your order has been processed, your order information will be passed to Intervino including your delivery address. It is your responsibility to ensure that your order is correct before submitting it to us. Unfortunately, once your order is placed, we can’t change it. But if you reach out to our Customer Service team, they’ll do their best to help you out. You should contact us via email at wedo@whogivesacrap.org. Our customer service team will respond to you directly via email.
We will send you a confirmatory email to acknowledge that your order has been successfully placed with information on the product that you have selected (“Confirmatory Email”). All orders are subject to acceptance by us. We are not obliged to accept your order and may, at our discretion, decline to accept your order in which case you will receive a full refund within 10 working days. On receipt of your order, we will check to make sure we are able to fulfil your order. Where we accept your order, we will confirm such order by sending you a second email ("Dispatch Email") confirming your order and dispatch of the Product(s) to the delivery address you have requested. This is sent out automatically by us to the email address you register with. By sending you the Dispatch Email and thereby confirming and accepting your order, the contract (“Contract”) between you and us is formed. You should check both the Confirmatory Email and Dispatch Email for accuracy and let us know by email immediately if there are any errors. If there are any problems with your order which we wish to query, you will be contacted by a representative from Intervino. Invoices shall be raised by Intervino and sent to you in an email.
4. Delivery, title and risk
We aim to deliver the Product(s) to your designated delivery address within the time set out in the Dispatch Email, but we are unable to give an exact delivery date. Subject to the final paragraph of this section, if we have not delivered the Product(s) within 10 days of the Dispatch Email or any other date that we have agreed with you, then you may cancel the Contract and we will refund any money paid by you.We can only deliver Product(s) to addresses within the countries stipulated in clause 2.
Ownership and risk of the Product(s) will pass to you on delivery.
We will not be liable to the extent that any failure to deliver was caused by an Event Outside Our Control (defined below), or because you failed to provide adequate/accurate delivery instructions or any other instructions that are relevant to the supply of the Product(s).
5. Damaged or defective products
Subject to any specific warranties implied by law, we do not offer any warranty or guarantee on our Product(s). You should inspect the Product(s) when you receive them for defects or damage. If you find a defect or damage you must tell us as soon as possible. Please note you will be required to provide photographic evidence of the damaged goods. Without photographic evidence of damage, we will be unable to process any claim you may wish to make. On proof of damaged or defective goods, we will replace the damaged goods. We reserve the right to request you to return the Product(s) to our Customer Service Centre, at no cost to you. If we request you to return the Product(s) to us we will refund the cost of the return of the item to us. Nothing in this section affects your statutory legal rights.6. Protection of personal data
We will process your personal data to the extent required to fulfil your order / Contract. For further information, please visit https://www.intervino.co.uk/privacy-policy/ and https://uk.whogivesacrap.org/pages/privacy-policy.7. Limitation of liability
These Terms of Sale do not exclude our liability (if any) to you for:- personal injury or death resulting from our negligence.
- fraud or fraudulent misrepresentation.
- for breach of any obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982.
- under Part 1 of the Consumer Protection Act 1987; or
- for any other liability that cannot be limited or excluded by law.
8. No right to cancel
Except in the case of damaged or defective products as stipulated at paragraph 5 above, because of the personalised nature of the Products, you do not have the right to cancel.
9. Our right to refuse delivery
We reserve the right to refuse the offer of the Contract with you and the delivery of the Product(s), in the event the personalisation includes or implies any profanity or otherwise inappropriate language, including but not limited to any obscene, offensive, hateful, inflammatory or sexually explicit language.10. Other information of which you need to be aware
We advise you to print a copy of these Terms of Sale for your information in the future. The Contract and all communications between us will be conducted in English.
The Terms of Sale is governed by English law, and you can bring legal proceedings in respect of the Products and the Contract in the English courts.
If any provision of these Terms of Sale is found to be invalid or unenforceable by a court, it will be deleted, and the rest of these Terms of Sale shall remain unaffected.
No delay or failure by us to exercise any powers, rights or remedies under these Terms of Sale will operate as a waiver of them, nor will any single or partial exercise of any such powers, rights or remedies prevent any other or further exercise of them.
A person who is not a party to a contract governing the Terms of Sale between you and us is not entitled to enforce any of its terms under the Contracts (Rights of Third Parties) Act 1999 except where these Terms of Sale expressly provide for such rights.
All notices given by you to us must be given in writing to the address set out at the beginning of these Terms of Sale. We may give you notice at either the email or postal address you provide to us when placing an order.